Cloud Computing: Self-Service BI is a major problem
Grazed from BusinessCloud. Author: Ian Murphy.
One of the key benefits of Software as a Service (SaaS), cloud, containers and even application virtualisation is the ability to create a self-service approach for users and customers. According to a survey by Matillion that took 12 months, covered 150 countries, 18 business sectors and involved responses from 10,000 senior decision makers, the promise of self-service for Business Intelligence (BI) is more myth than substance.
The survey, which can be found here (registration required), focused on one single question: "What is your biggest challenge around management" and respondents were given seven options to choose from.
- Freeing up IT resource from reporting/analytics
- Replacing a BI system
- Delivering mobile BI
- Reducing the cost of producing reports
- Unlocking data buried in systems
- Reporting/analysing across multiple systems
- Delivering self-service reporting/analysis…

