Cloud Computing: Self-Service BI is a major problem

February 23, 2015 Off By David

Grazed from BusinessCloud. Author: Ian Murphy.

One of the key benefits of Software as a Service (SaaS), cloud, containers and even application virtualisation is the ability to create a self-service approach for users and customers. According to a survey by Matillion that took 12 months, covered 150 countries, 18 business sectors and involved responses from 10,000 senior decision makers, the promise of self-service for Business Intelligence (BI) is more myth than substance.

The survey, which can be found here (registration required), focused on one single question: "What is your biggest challenge around management" and respondents were given seven options to choose from.

  • Freeing up IT resource from reporting/analytics
  • Replacing a BI system
  • Delivering mobile BI
  • Reducing the cost of producing reports
  • Unlocking data buried in systems
  • Reporting/analysing across multiple systems
  • Delivering self-service reporting/analysis…

With respondents coming from 11 different job roles, 10 out of the 11 scored delivering self-service reporting/analytics as their biggest challenge with scores between 31% and 40%. Only Financial Controller/Managers didn’t have this as their top challenge, instead citing reporting/analysing across multiple systems (37%) as their biggest problem with self-service their biggest problem at 35%…

Read more from the source @ https://www.business-cloud.com/articles/news/self-service-bi-major-problem