RapidFire Tools Inc. Launches Unlimited-Use Internal Cyber Security Service Delivery System For MSPs
RapidFire Tools Inc. has bundled together a powerful new set of tools that, for the first time, allows MSPs to roll-out a high-value, automated and branded internal IT security service that can be offered to all of their clients. The new product, called Detector SDS (Service Delivery System), includes an unlimited-use license for its unique Detector™ cyber security alerting appliance, plus additional new tools that the MSP can use to define the level of service, dynamically build marketing materials to help sell the services they create, and built-in workflow automation to easily manage the cyber security alerts through a common interface. Everything in the system, including the unlimited-use Detector appliance license, is covered by a low monthly subscription.
The Detector SDS solution comes pre-configured with a set of three "white-labeled" cyber security service plans — "Silver," "Gold" and "Platinum." MSPs can deliver these as-is, "out-of-the-box," or modify them to meet the needs of individual clients using the built-in, menu-driven "Service Plan Creator." The pre-configured services, as well as the customized ones, can all be renamed and branded by the MSP. Once the plans are created, the MSP can quickly and easily select one or more plans to present to a client or prospect, and the system will automatically generate a professionally-formatted and branded "Plan Matrix" sales sheet. The Plan Matrix has a column for each service plan, in addition to neatly organized check-boxes that allow the client to easily see the differences in the individual plan features and deliverables. In addition, the system can automatically generate a branded Service Catalog for each Plan Matrix, providing more details about each of the deliverables included with each different level of service.
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