Dunkin’ Brands Selects AWS as its Cloud Infrastructure Provider

April 25, 2017 Off By Hoofer
Grazed from Amazon Web Services, Inc.

Today, Amazon Web Services, Inc. (AWS), an Amazon.com company (NASDAQ: AMZN), announced that Dunkin’ Brands Group, Inc. (Nasdaq: DNKN), the parent company of Dunkin’ Donuts and Baskin-Robbins, has selected AWS as its cloud infrastructure provider. The company has completed the migration of its mobile applications, e-commerce websites, and key corporate IT infrastructure applications from on-premises infrastructure to AWS for increased scalability, reliability, availability, security, and reduced costs, and has improved the digital experience for Dunkin’ Donuts and Baskin-Robbins guests.


Dunkin’ Brands has a number of customer-facing applications, such as its mobile applications and e-commerce websites, which serve as a critical way for the company to interact with its customers. Dunkin’ Donuts and Baskin-Robbins customers frequently use their mobile applications to review the menu, order ahead, and redeem rewards, allowing customers to easily and quickly pay for their orders or send virtual gift cards. Several of these business applications, as well as the Dunkin’ Brands digital web properties, run on AWS. In addition to providing high performance, reliability, and security, AWS has enabled Dunkin’ Brands to maintain high availability during peaks in usage. For example, key consumer events like National Coffee Day and National Donut Day, as well as popular timeframes such as the holiday season, drive significant peaks in use of these key applications. While Dunkin’ Brands had previously found it increasingly difficult to predict and manage the on-premises capacity needed to provide an optimal digital experience for its guests during these times, it now relies on AWS to easily and reliably scale up and down as needed. In addition, Dunkin’ Brands has also migrated internal corporate IT infrastructure applications to AWS to reduce costs and increase availability.

“Our mobile applications and digital properties are an absolutely critical way through which we reach our customers and they must be secure, available, and high performing at all times,” said Santhosh Kumar, Vice President, Infrastructure, Data Security and Privacy at Dunkin’ Brands. “We selected AWS as our cloud infrastructure provider for these key business applications due to the depth and breadth of the AWS services, and their experience in securely managing enterprise applications. AWS also provides us with redundancy to help us meet our goals of high reliability and availability, robust security and optimal performance for our applications, and the ability to quickly add capacity on demand when needed.”

“Dunkin’ Brands is a great example of an enterprise company’s journey to AWS. They began their migration to AWS with their development and test workloads and websites, and after benefiting from lower costs, faster innovation rates, and improved reliability, migrated critical, customer-facing and corporate IT infrastructure applications,” said Mike Clayville, Vice President, Worldwide Sales at AWS. “We’re excited to work closely with Dunkin’ Brands as they continue their journey to AWS.”