The New Cloud Adoption Playbook Methodology
Grazed from Business2Community. Author: Don Simpson.
Last month, I wrote about this concept, framed by the assertion that users must actually adopt a product in order to realize its true value. This month, I want to look at the other side of this problem, specifically from a cloud computing perspective. How can professional services firms help government customers achieve adoption of cloud products and services?
The inspiration for this blog came from a recent article that I read from the Technology Services Industry Associated (TSIA) by Bo DiMuccio, PhD, entitled The State of Professional Services: 2014 (login required). In general, traditional professional services companies are experienced at delivering product-attached, deployment-oriented services. The kind that greatly helps with realizing product value such as installation, configuration, training, health checks, and support. The problem, as I see it, is that this puts the product on a pedestal without focusing on whether or not the pedestal is in the right location. For us propeller-head engineers, this is like building the best widget in the world only to realize through unit and system testing that it does not actually do what is necessary to achieve the business value … a “forest for the trees problem.”…

