Arkadin Launches a Cloud Consulting Practice to Ensure Clients Have Highly Functioning UC Services
Arkadin, an NTT Communications company and market leader in cloud Unified Communications and Collaboration services, announces today a new managed service to help enterprises successfully navigate their digital cloud transformation journeys. Cloud Transformation Services (CTS) is a holistic, technology agnostic program that includes the full spectrum of UC services, including needs assessments, risk mitigation, migration planning, training, change management and adoption campaigns. It also includes ongoing support services through Arkadin’s 24/7 help desks and regular Service Management reviews to measure the quality of the UC service.
"As Microsoft, Cisco and other leading UC providers continue to roll out advanced cloud capabilities, our clients need a trusted partner to help make decisions about the platforms and technologies best suited to their needs," said Christophe Reyes, Arkadin’s Managing Director, UCaaS. "We are well positioned for this: Our clients benefit from sophisticated networking and telecommunications expertise from fellow NTT Group Companies Dimension Data and NTT Communications, and our own deep experience in telephony and collaboration. Together we offer the full life-cycle of services for optimising their cloud UC journeys."
Components of the 4-step ‘Cloud Transformation Services’ program:

