DropBox Restores Service, Mum On Outage Cause
January 13, 2013
Grazed from InformationWeek. Author: Charles Babcock.
DropBox announced Friday morning that it had fixed problems in its ability to serve clients storing images and files in their DropBox accounts, after a 15.5 hour outage. At 7:09 a.m. Pacific, the team working on restoring the service tweeted, "Thanks all for your patience. We’re happy to let you know that all issues have now been fixed!" at @DropBoxOps. The ability to upload or synch files had been out since 3:30 p.m. Pacific Thursday.
DropBox first acknowledged the problem in a tweet at 3:26 p.m. Thursday, saying, "Client Syncing, and Uploading via the website, will be affected for approximately the next hour. Thank you for your patience." The next hour turned into a long one for many DropBox users…
They were quick to post their complaints at @DropBoxOps and a newly created hash tag, #DropBoxDown. "Dropbox is down. Users are wailing. Can’t trust cloud 100%," posted Avadiax at 4:30 p.m. Pacific. "I’m in a full flop sweat now that @Dropbox is down. Tried syncing lecture readings for the past half hour," said Michael Cohen at 6:26 p.m. Pacific…
Read more from the source @ http://www.informationweek.com/cloud-computing/software/dropbox-restores-service-mum-on-outage-c/240146142