Cloud Computing: Zoho CRM update adds document repository, mobile location awareness

Grazed from InfoWorld. Author: Chris Kanaracus.

Zoho continues to flesh out the feature set of its cloud-based CRM (customer relationship management) application, adding a new document library, advanced email filtering, and location-aware mobile applications.

The features, which were announced Tuesday, come about a year after Zoho launched an update that featured an overhauled user interface, integration with LinkedIn and a social network-like feature called Pulse. Zoho CRM’s new Documents module provides salespeople with a central point for sharing sales-related materials, such as proposals and advertisements, with access controlled according to an individual’s role. Professional Edition customers get 250MB of storage per user, while Enterprise version customers receive 500MB…

Another new feature, MailMagnet, is meant to help salespeople keep track of emails that matter most. Zoho CRM users receive notifications as emails arrive from people in their contact and lead lists. The feature is compatible with a number of mail services, including Gmail and Exchange…

Read more from the source @ http://www.infoworld.com/d/cloud-computing/zoho-crm-update-adds-document-repository-mobile-location-awareness-210382