Cloud Computing: Salesforce unveils Company Communities

Grazed from CloudPro. Author: Jane McCallion.

CRM Software-as-a-Service (SaaS) giant Salesforce has debuted a new product that it claims will “reinvent the intranet for the mobile world”. Dubbed Company Communities, the organisation claims it will give businesses the power to connect employees to a custom intranet, featuring apps, people and content, anywhere and from any device. Like many other SaaS providers, Salesforce claims employees want to bring the experience they gain from apps as consumers into the workplace, but that legacy intranets fail to deliver this.

“Companies invest more than $2 billion (£1.32 billion) every year maintaining intranets that were created more than a decade ago. “Optimised for desktops, these intranets are not designed for today’s real-time business environment, where employees need instant access to company information and people to be successful,” the company said…

With Company Communities, employees will be able to publish, review, update and approve content, share and collaborate on files, communicate via Salesforce Chatter, and access business apps. Mike Rosenbaum, EVP of Salesforce Platform, said: “Most employees just do not use [existing intranet sites]. With Salesforce Company Communities, companies can create social and mobile intranets that connect employees to the critical information, people and apps they need to be successful from anywhere.”…

Read more from the source @ http://www.cloudpro.co.uk/saas/5645/salesforce-unveils-company-communities