Cisco Buys SolveDirect: Cloud Service Implications for the Enterprise

Grazed from Business2Community. Author: Matthew Ramsey.

As enterprises seek the best in cloud services, numerous changes are occurring in the cloud market. Picking the best each provider has to offer is not uncommon, leaving businesses with multiple services to manage. Solvedirect, an Austrian firm providing software and services for cloud systems, pioneered the ServiceGrid platform. It was designed to monitor services across multiple partners, no matter what systems the enterprise has implemented. This has caught the attention of Cisco, a world leader in network and computing systems. The corporation recently bought the cloud services management company.

What SolveDirect Adds to the Equation

The acquisition may have huge implications for the enterprise cloud computing industry. SolveDirect is known for its operational efficiency and skill set for engineering. The capacity for managing multiple services is critical. Enterprises are often tasked with managing up to 15 external IT service providers, leaving staff with an endless flow of emails, phone calls, and online interactions for support. These interactions tend to drive down efficiency, but ServiceGrid has streamlined the process to address the multi-provider IT models modern enterprise are finding themselves left to manage…

While Cisco has played a large role in the cloud market, its recent acquisition will enable the giant to expand its offerings for the enterprise IT market. The expectations are that new solutions will connect businesses with cloud infrastructures in a more efficient way and allow them to share data with customers and partners more securely. Since SolveDirect is known for its engineering expertise in the field and Cisco has continuously expanded its cloud portfolio, the acquisition can only be a boon for the enterprise market…

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