Category: News

Grazed from CrescentVale. Author: Matthew McGuire.

Amazon Web Services have announced today a new customer service known as Amazon Connect. The platform will allow businesses to provide call centers for their customers to interact with one-on-one. Customers engage with products and services on a wide range of different platforms. Amazon Web Services is using their cloud computing technology to enhance the user experience for customers that prefer to speak with customer service representatives over the phone.

Startups and smaller businesses will have more difficulty being able to provide engaging customer support, as well as developing and delivering products. This platform will help companies, even larger companies, provide better customer support…

Read more from the source @ http://crescentvale.com/2017/03/amazon-connect-offers-customer-support-businesses-cloud-computing/

Cloud adoption is gaining momentum among financial institutions, and BCU is at the forefront of this emerging trend for online services. BCU is now working with Armor, The First Totally Secure Cloud Company, to provide data protection and compliance for Microsoft Azure instances with Armor Anywhere. This managed security solution aligns with PCI 3.2 compliance standards and is designed for hybrid cloud environments to help address shared responsibility for public cloud workloads.

"While the financial sector has among the most stringent compliance and regulatory standards, it remains under constant assault by sophisticated cyber attacks," said Jared Day, president, Armor. "BCU is a trailblazer in cloud adoption and will be able to extend IT resources while applying the latest security and compliance controls to keep members safe. Aligning with a visionary organization that realizes the benefits of the cloud, but understands that security requires specialized expertise and solutions, presents an exciting opportunity for Armor."

Grazed from CSO. Author: Editorial Staff.

I’m not comfortable with the large migration of business applications and security solutions to the cloud. It is clear that large cloud providers have excellent infrastructures – but I’m not comfortable yet. Many firms are heavily investing in cloud security solutions. About three or four years ago there was a discussion about the use of cloud solutions to gain functionality that cannot be grown internally in a reasonable period of time.

But, that was then. Now the move to the cloud for midsize firms appears to be rapidly underway. Firms are deploying cloud or partial-cloud solutions for multiple IT solutions. This can create a new problem; what if one solution needs to access data within another solution’s cloud? For example: a Security Information and Event Management (SIEM) tool in a public cloud can collect data from multiple public clouds and analyze it…

Read more from the source @ http://www.csoonline.com/article/3184210/cloud-computing/problems-that-arise-with-cloud-to-cloud-interactions.html

Grazed from ArsTechnica. Author: Ron Miller.

When you think about a traditional school workflow, it’s not unlike that of a business: paper is generated and moved in a systematic way between the children and the teacher. Just as cloud computing has transformed workflows in business to make them more collaborative and mobile, that same type of change has been coming to schools. Children and teachers use the power of the cloud to collaborate while accessing, storing, and sharing content.

As with business, this change is ongoing, uneven, and by no means complete. But if schools are at least partly about preparing children for the next generation of work, then the cloud needs to be a part of that preparation. Just as some businesses have struggled to transition to the cloud, schools face similar challenges…

Grazed from DataCenterJournal. Author: Dr. Thomas Wellinger.

Away from urban areas, high-bandwidth applications (mobile computing, HD video, cloud…) can suffer. Data centers on the ‘edge’ of the internet, away from traditional hubs, can help. Large volumes of popular content and applications (like Netflix series) are cached on servers closer to less densely networked ‘tier-two’ markets. There are a few things to consider, when specifying and building an edge data center.

First, there are space constraints. Cabling from servers often directly connects to a fibre platform in a central network cabinet. The fibres have to accommodate twisting and cable moves, adds and changes. Data has to move through cables at awkward angles without quality loss. Network cabinets need lots of space for switches…

Grazed from 1RedDrop. Author: Editorial Staff.

You may have come across several articles in the past about how Amazon is trying to achieve global domination. The way the company has gone about its business, disrupting the retail industry in United States, swiftly moving into all the top ten economies of the world and a few more, and continually growing its revenues at double digit rates despite making more than $100 billion dollars a year. Does it look at all like they are on an unstoppable roll?

But this article is not about Amazon. It’s about Microsoft. Surprise! It’s about how much the company has changed in the past few years, and how, little by little, their plan to dominate the enterprise market around the world is taking shape. Microsoft in its previous avatar did Windows, and then some…