3 (Easy) Keys to a Successful CRM Application
Few would argue that CRM has been one of the most significant business trends and application categories to emerge over the past few decades. Wikipedia, reference of the masses, defines CRM as a "broadly recognized, widely implemented strategy for managing and nurturing a company’s interactions with customers, clients, and sales prospects, using technology to organize, automate, and synchronize business processes."
The Cloud Cozies Up to Healthcare
The Obama administration has plans to release $44 billion in stimulus money aimed at getting doctors to adopt electronic health records (EHR), and the programs are helping fuel innovation in the cloud. I recently posted a story contending that cloud applications can create a statistical goldmine. This goldmine exists not only in commercial settings, but also in areas that could directly benefit all citizens, such as in electronic health records.
Google’s Counsel Tapdances on Net Neutrality
Richard Whitt, Google (Nasdaq: GOOG)’s Washington telecom and media counsel, issued a “Myths vs. Facts” talking points post on the company’s public policy blog today, on the heels of outcry over Google’s agreement in principle with Verizon Communications Inc. (NYSE: VZ) on ground rules for the net neutrality debate.
Seagate and Samsung Team Up to Bring Flash to the Data Center
Inside the Cloud Computing Platform Wars
Traditional hosting providers are getting a lot more serious about competing for every cloud computing dollar. This week, for example, Rackspace announced the general availability of its cloud computing services based on a Windows server.
Cloud Storage and Backup: Will Consumer Tools Work for Business?
Building a Cloud out of Smart Phones
Turning an entire paradigm on its head, an international group of researchers has figured out how to implement cloud computing’s most widely-used algorithm, one that’s usually deployed in giant, hugely-powerful server farms, on a couple of dozen cell phones.
Partly Cloudy
Ever since the world slipped into one of the worst economic depressions in history, companies have tried to reduce upfront expenditures.
The most popular within technology circles has involved software-as-a-service (SaaS) and, more recently, cloud computing. Analysts also say that virtualized resources have a lot to offer companies getting back on their feet after taking severe financial hits.
On the Scene: Sage Insights ’10 — Sage Succumbs to Cloud Computing
Watch out all you cloud-based CRM vendors, there’s a new—well, an old new—guy in town. Sage, a longtime provider of on-premises CRM solutions (Act! by Sage, Sage CRM, and Sage SalesLogix), made its move to the cloud at this year’s Insights partner conference, unveiling SalesLogix Cloud. Denis Pombriant, founder and principal of CRM consultancy Beagle Research Group, says this was “the announcement Sage needed to make,” a sign that cloud computing has evolved to the point where every CRM vendor needs an on-demand offering.