Category: News

Grazed from Broadcast Newsroom. Author: PR Announcement.

KANA Software, Inc., a global leader in customer service solutions delivered on-premise or in the cloud and used by more than 900 organizations worldwide, including half of the Global 100 and 250 government entities, today introduced its KANA Express multi-channel web customer service solution aimed at mid-sized businesses and divisions and subsidiaries of global brands.

KANA Express offers comprehensive and end-to-end customer service and interaction management capabilities delivered on-demand via the cloud using a Software-as-a-Service (SaaS) model, which provides access to enterprise level performance, support, and infrastructure previously out of reach for mid-sized businesses while reducing operational costs. Given their fiscal complexities, capital constraints and increasingly super competitive business environment, KANA Express was designed to empower mid-sized organizations with an on-line focus to gain rapid, affordable access to multi-channel web customer service and contact center technology…

Grazed from PRNewsWire. Author: PR Announcement.

V3 Systems, the industry leader in Desktop Cloud Computing (DCC), announced today the expansion of its virtual desktop appliance line featuring new Intel processors and SSDs in a streamlined 1U chassis.

V3 Systems will be demonstrating this new line of hardware VDI appliances at booth No. 1809 during VMworld 2012 in San Francisco.

The first two models in the next generation product line are the V-E523 and V-E529 appliances. Both products offer lower costs-per-desktop, faster performance and higher desktop densities for V3’s customers…

Grazed from Forbes. Author: Joe McKendrick.

The constant promise we hear about cloud computing is that is supposed to lift many of the burdens of information technology management away from companies, and out to some service provider. However, the promise is always a lot sweeter than the reality. And that reality is that new types of skills are required to successfully manage today’s cloud environments.

For one, many clouds are internal to organizations, developed, hosted and managed by IT or another part of the enterprise – thus requiring many of the same skills that an Amazon Web Services or IBM need to keep their offerings going…

Grazed from PRNewsWire. Author: PR Announcement.

Broadcom Corporation (NASDAQ: BRCM), a global innovation leader in semiconductor solutions for wired and wireless communications, today introduced the StrataXGS® Trident II Series, a new line of Ethernet switching solutions optimized to meet the bandwidth, scalability and efficiency demands of cloud networking environments and mega data centers. Visit www.broadcom.com to learn more.

Based on Broadcom’s award winning StrataXGS architecture, the new 10/40 GbE series is the first to deliver more than 100 10GbE ports, a 4X increase in network virtualization scale and a 2X increase in forwarding and classification tables, enabling a significant return on investment on private and multi-tenant public cloud computing infrastructure connectivity…

Grazed from The Register. Author: Phil Muncaster.

The world’s largest mobile operator by subscribers, China Mobile, is finally jumping on the cloud computing bandwagon with its own iCloud rival, which will also be available to internet users outside the People’s Republic.

The ‘Mcloud’ service is currently being tested and will be ready before the end of the year, offering users a whopping 16GB – more than three times the amount of free storage offered by Apple, according to China Daily.

Shen Hongqun, deputy general manager of China Mobile’s data business department, described the service as a “digital information bank” for users…

Grazed from CloudTweaks. Author: Jack Rosenblum.

Companies are increasingly aware of the business value that cloud computing brings and are taking steps towards transition to the cloud. A smooth transition entails a thorough understanding of the benefits as well as challenges involved. Like any new technology, the adoption of cloud computing is not free from issues. Some of the most important challenges are as follows.

1. Security and Privacy

The main challenge to cloud computing is how it addresses the security and privacy concerns of businesses thinking of adopting it. The fact that the valuable enterprise data will reside outside the corporate firewall raises serious concerns. Hacking and various attacks to cloud infrastructure would affect multiple clients even if only one site is attacked. These risks can be mitigated by using security applications, encrypted file systems, data loss software, and buying security hardware to track unusual behavior across servers…

Grazed from IT Web. Author: Derek Hershaw.

While much has been written, spoken and hyped about the cloud and cloud computing, the reality is that the cloud itself is not new. "What is new," says MWeb CEO Derek Hershaw, "is the growing realisation that the cloud can be a powerful business tool."

Hershaw points out that anyone who uses social media, like Facebook or flickr, to share photographs with friends and family, or applications like Skype or Linkedin is already using cloud computing.

"When you use a service like Facebook or flickr, you don’t think much about how it works or where your photographs are stored. What concerns you is that your photographs are there, when you want to see them, regardless of where you are or whether you choose to access them from your smartphone, your tablet computer, your notebook or your desktop computer…

Grazed from MediaPost.com. Author: Yogesh Kumar Verma.

Cloud computing has become a marketing buzzword and is now used in many organizations. Yet the change to this system can represent a loss of control and the potential for disaster. Instead of fundamental shifts, IT decision makers want positive — yet incremental — change. They want to hear how the cloud can improve the way they work today, not radically alter it. In short, they want evolution, not revolution. The key is to balance the change and justify it on a case-to-case basis before making this change as a corporate decision.

Cloud computing is, in simplistic terms, the idea that you can offload your data storage and processing tasks to a very large set of computers, typically maintained by some large company such as Amazon. The novelty is that you abstract where the data is stored and which machine does the processing. None of this is really new — even conceptually, as the "grid folks" have been pushing the ‘compute-anywhere’ vision for years. Some of the key unresolved issues are outlined here:…

Grazed from Econonmic Times. Author: Editorial Staff.

Technology services firm Wipro has partnered with internet search engine provider Google to offer cloud computing solutions that leverage the vast computing infrastructure that the search major has built over the past several years.

Wipro will build technology services solutions such as developing applications using Google App Engine, cloud-based storage solutions that use Google’s vast data centers and data analytics that require significant computing power using both Google’s compute engine and its extensive server farms across the globe…

Grazed from ITWeb. Author: Editorial Staff.

Cloud computing is a disruptive market force to traditional IT business operations, with its pay-as-you-go consumption model and asset-light delivery of key business applications and services.

As with many new, disruptive technologies, the question now arises as to how organisations embrace – or reject – cloud computing as vital to their business. Companies must decide whether they will adjust their focus in the name of future relevance, or cling to old models that were successful in the past. How have organisations entrenched in legacy technologies balanced the disruptive innovation represented by the cloud? What can be learned from those that are getting it right?

Bradley Bunch, General Manager: Microsoft Solutions at Dimension Data Middle East and Africa, believes vendors making the most successful transition to the cloud are those that realised years ago that cloud was set to become a revolutionary force in the industry, rather than a minor innovation…