Using the cloud doesn’t mean you don’t need localized tech support

Grazed from Press Enterprise.  Author:  Courtney Kaufman.

Over the past few years, there has been a lot of hype and excitement over the potential value of cloud computing, or the “cloud,” for the business environment.  The biggest problem has been that most people really don’t understand what cloud computing is or how it works. If you’re still not 100 percent sure what it is, you’re not alone. Even television shows and commercials commonly make fun of the term by mentioning it and then quickly reacting with, “What is the cloud?” or “Where is the cloud?”

Simply put, cloud computing is using the Internet to access your files, emails, data, applications and more. Instead of storing your files, applications and other data on a computer or server at your office, you’re storing them on high-speed, high-security servers that you can access anytime, anywhere via the Internet with nearly any device…


In the early days of cloud computing discussions, there was a common misconception that moving to “the cloud” meant that businesses would get rid of their IT costs and that they would no longer need information technology support. It was soon proved that everyone who uses the “cloud” will pay, and the fees for such usage can be significant…

Read more from the source @ http://www.pe.com/articles/cloud-749117-support-computing.html