The new cloud darling: How cloud computing transforms field service management
October 8, 2014
Grazed from CloudTech. Author: Dave Hart.
If I asked you to name a multi-billion dollar market that’s getting a long overdue cloud makeover, would field service management be at the forefront of your mind? It should. This $15 billion industry has only just begun to dip its toe into the huge pool of possibility thanks to software as a service, the tablet and smartphone revolution, and senior management’s recognition that service is indeed strategic.
Add to this the commercial insight into addressable revenue-generating opportunities and the resulting top line growth, and you’ve got a new cloud darling. Service businesses represent around 70% of the world’s economy, yet to date, only about a third of the world’s large service businesses currently use field service management solutions…
It’s a market poised for growth, and it’s applicable to all vertical service industries and businesses of any size…
Read more from the source @ http://www.cloudcomputing-news.net/news/2014/oct/08/new-cloud-darling-how-cloud-computing-transforms-field-service-management/