The human side of the cloud
July 8, 2013
Grazed from Finextra. Author: Editorial Staff.
Cloud computing is more than just a technology; it’s a model for disruptive business transformation. And like any business transformation endeavor, it has to be supported by some fundamental realignment in organization structures, processes and even culture. Take for instance the rather radical concept of distributed IT decision making in the cloud model. No more waiting for the IT department to provision technology; end users will independently assess and access the required infrastructure components based on demand.
IT, then, is no longer a detached purveyor of computing resources. From a pure maintenance and support function, it has to evolve into a more strategic role that involves working with different organizational units to understand their business needs and guide them to the appropriate technological solutions. In this new participative role, IT will be responsible for providing strategic technical guidance, defining standards and enabling innovation…
From a structural point of view, this means creating robust communication channels between business and IT. And the re-designation of IT personnel as cross functional strategists will have to be supported by extensive training programs to upgrade skills to levels that are commensurate with the new expectations…
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