State of Cloud Computing: Cloud PBX

Grazed from Business2Community. Author: Matthew Ramsey.

Internal telephone networks, switches, wires, and other equipment used to make up a significant part of the enterprise infrastructure. The rise of cloud computing has changed this and nowadays you have a cloud computing alternative to consider, as with most everything else. Cloud PBX is now a widespread phenomenon. If your organization hasn’t considered such a system instead of implementing or upgrading a traditional phone system, it probably will soon.

Chances are, your business has some form of Voice-over-Internet protocol, or VoIP, in place. Many hosted and cloud PBX systems are based on this concept. The transition is being guided by the much more expansive transfer of public switched telephone networks to VoIP. Internet based telecommunications services have been used in homes for several years. The technology has advanced to the point that businesses find it reliable enough for their telecom needs, at a much lower cost of ownership…

In recent years companies have implemented on-site VoIP PBX systems. The servers are located within the company’s office, which is fine for large companies that can afford such overhead. Organizations of all sizes, however, are now finding reliable off-site systems proving to be a much more economical choice, and which also reduce IT overhead…

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