Social, Mobile, Cloud, Big Data Analytics – removing barriers to reinventing work
July 18, 2013
Grazed from IT-Director. Author: Neil Ward-Dutton.
While I was at IBM’s IMPACT conference in the spring, I participated in a panel with Sandy Kemsley and Bruce Silver, and also Pierre Haren and Eric Herness of IBM. The theme was about the future of BPM and, among other things, we were asked to talk about the impact of the ‘big 4′ technology trends that everyone talks about—Social, Mobile, Cloud Computing and Big Data Analytics—on BPM discipline, business cases and results over the coming years.
Like all keen panellists, I did a bit of prep on these topics before we actually got onto the stage—making sure I’d thought through various angles and thought of ways to explain them plainly to what looked like it would be quite a mixed audience. As we got towards the end of the panel session I was glad I’d done that prep. We were all asked to provide some closing thoughts to the audience, and something struck me in the moment. We’d all been talking about the impact of social, mobile, cloud computing and big data as isolated concerns in the context of business processes; but really, they’re all very much connected together…
All of these things are different expressions of digital transformation, and bring increased openness as a result. Cloud-based services express the digital transformation of technology procurement and ownership, delivered through open interfaces; mobile computing, the transformation and integration of consumer/personal technologies and their open connection to information and communication services; social software, the transformation and integration of interpersonal communications using open, inclusive paradigms. Because all these changes represent things ‘opening up’, they all mean that technology use creates richer and richer digital footprints. Big Data and analytics technologies are really valuable if you’re trying to find out ways to help customers on their journeys…
Read more from the source @ http://www.it-director.com/blogs/MWD_Advisors/2013/7/social_mobile_cloud_big_data_analy_.html