SilkRoad Technology Appoints Roland Berthelot as Senior Vice President of Global Services

Mr. Berthelot brings extensive experience in the implementation and deployment of SaaS offerings across multiple industries. With specialties in manufacturing, media and financial services, Mr. Berthelot has helped companies maximize the customer experience through on-demand SaaS-based platforms. Mr. Berthelot will be leading SilkRoad’s global services organization, responsible for all aspects of delivery including strategic services, professional service and strategic learning services.

"Roland comes to SilkRoad with deep expertise and firsthand knowledge of exactly how SaaS can transform business operations. Over his career, he has helped thousands of companies increase productivity and reduce costly software investments and updates by adopting SaaS models," said Brian Platz, COO of SilkRoad. "His track record in the successful implementation and deployment of SaaS-based platforms will certainly elevate our award-winning customer service model."

Prior to SilkRoad, Mr. Berthelot was the senior director of delivery services at Bluewolf, a consultancy focused on improving business performance through cloud computing. During his time with Bluewolf, Mr. Berthelot led the growth of its major SaaS delivery practices including Salesforce.com and Big Machines. Previously, he held leadership roles in sales and operations at CCC Information Services, TravelCLICK and Kohler Co.

"The SaaS delivery model can be leveraged to transform and transcend the customer experience," said Roland Berthelot, Senior Vice President of Global Services at SilkRoad. "I look forward to working with SilkRoad to enhance and maximize our award-winning customer experience through the implementation and deployment of its SaaS-based talent management solutions."