Salesforce Service Cloud and Customers Take Home Four 2012 CRM magazine Service Awards
March 19, 2012
Grazed from MarketWatch. Author: PR Announcement.
Salesforce.com, the enterprise cloud computing ( http://www.salesforce.com/cloudcomputing/ ) company, today announced the Salesforce Service Cloud has won two CRM magazine 2012 Service Leader Awards in the Customer Case Management and Web Support categories.
The Service Cloud won for Customer Case Management in the category’s inaugural year, and took home top honors in the Web Support category. The magazine also awarded the CRM magazine 2012 Service Elite Award to social enterprises Corel and KLM Royal Dutch Airlines for their success in delivering business-to-consumer customer service with the Service Cloud.