Salesforce.com application ‘a software-as-a-service pioneer’

March 30, 2011 Off By David
Grazed from Experian QAS.  Author: James Glass.

Salesforce.com has been highlighted as one of the pioneering companies in the field of software-as-a-service solutions.

In an article on the Business Insider website, columnist Matt Rosoff said the technology is often included under the umbrella of cloud computing products.

"These are end-user applications, like productivity or business management software, that run on a set of pooled hardware resources and are accessed over a network," he said of software-as-a-service tools.

Mr Rosoff added that Salesforce.com’s customer relationship management and business management service applications were among the first to be marketed when the solutions were first introduced.

He explained a number of other providers have followed in their footsteps by producing their own versions of this technology.

Earlier this month, Shvetank Shah, a contributor to the CIO Insight website, advised chief information officers to improve their knowledge about software-as-a-services solutions as the market for this kind of IT continues to mature.