Questions to ask your cloud disaster recovery provider

Grazed from NetworkWorld. Author: Brandon Butler.

Disaster recovery as a service (DRaaS) is a blossoming area of DR and cloud computing. But because it’s in its early days, many customers may not know exactly what to look for when shopping around.

Gartner’s DR expert John Morency has a variety of tips for customers looking for the right questions to ask their provider. Here are some:

What to look for from your provider

-Provider’s standing in the market, its portfolio of services and financial stability.

-Service-Level Agreement: Is it customized or generic?…

-Size of installed base.

-Number of recoveries performed.

-Number of years in business, ownership, number of offices (domestic and international), names of the five largest clients, the length of relationship with each and contact information to serve as a reference…

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