Paradyne and Exoprise Bring Crowd-Powered Cloud Management to Australia

Grazed from MarketWire. Author: PR Announcement.

Paradyne, a Microsoft Online Services Partner of the Year finalist and leading Cloud Accelerate partner, and Exoprise, a provider of cloud based monitoring and enablement solutions for Software-as-a-Service (SaaS) applications, today announced a value-add, strategic partnership. The agreement brings Exoprise’s complementary offerings for Microsoft Office 365 to the Australian market for the first time and accelerates the adoption of cloud office applications. The announcement follows the recent launch of Exoprise’s new cloud monitoring solution for Microsoft Office 365.

Office 365 is a subscription-based suite offering online access to the software and services built around the Microsoft Office platform. Unlike on-premise deployments, where IT teams can monitor performance via direct access to the servers running their Office applications, visibility to Office 365 performance is limited to the Microsoft Office 365 Service Status Dashboard. While this dashboard provides current status of Office 365 itself, it cannot provide real-time end-to-end performance data nor can it provide information on the health and availability of the various networks — the customer’s, the ISP’s, the regional backbone, etc. connecting the users to the service…

Exoprise CloudReady Monitor for Office 365 provides IT groups and service providers with end-to-end visibility into the availability and performance of their mission critical Office 365 applications, with real-time statistics, alerts and trend reports for the entire service delivery chain, from behind the customer firewall to the Microsoft datacenter and back. In addition, it leverages the power of crowd sourcing to pool performance data from all users, providing valuable baseline metrics to compare performance, quickly pinpoint problems and speed resolution.

Paradyne specializes in the deployment and integration of Microsoft Cloud Products including Office 365, Exchange Online, Lync, SharePoint Online, Office Web Apps and more. It also helps businesses already using cloud technology to migrate or upgrade to Microsoft Cloud products from outdated cloud platforms.

"Visibility and control are essential for enterprises looking to move their mission-critical applications to the cloud," said Loryan Strant, Microsoft Office 365 MVP and CEO at Paradyne. "By providing end to end performance visibility of their Office 365 services, Exoprise’s CloudReady Monitor solution gives users the confidence they need to take full advantage of all the benefits of the cloud."

Exoprise CloudReady Monitor for Office 365 leverages four core capabilities to deliver end-to-end visibility and control for IT groups and service providers:

— Active Point of Access Monitoring – Using sensors placed at user
access points, CloudReady Monitor actively tracks application
availability and performance. By monitoring from the point of user
access, rather than from an arbitrary location, Exoprise provides
critical visibility into the actual service delivery chain for the
user location and enables problems to be detected proactively, before
user transactions fail.
— Crowd Sourced Data Analytics – By aggregating data across all
customers’ sensors, CloudReady Monitor provides each customer with a
global view of availability and performance metrics. This enables
users to quickly determine the location (local, ISP, or SaaS provider)
of any service impacting issues, while providing a rich dataset from
which to determine whether their service delivery chain is optimally
configured.
— Simple Management as a Service Deployment – CloudReady Monitor is a
pure, cloud-based application, with all the cost, simplicity,
availability, and scale benefits of SaaS. This is unlike complex and
expensive traditional ITSM and network monitoring solutions that are
optimized for traditional on-premise software management, or current
APM solutions that are optimized for application developers and
hosters and often overkill for most SaaS customers.
— Deep Exchange Environment Insight – Exoprise supports CloudReady
Monitor with a comprehensive assessment tool that provides thorough
analysis of the customer’s Exchange environment. This can identify
important usage patterns that enable solution partners and service
providers to guide a customer in selecting the right mix of SaaS
email, communication, and collaboration tools, along with data from
which to structure a cloud migration plan. No other solution on the
market today provides this level of insight.

"We are very excited to partner with Paradyne and extend the availability of our cloud based monitoring solutions to the Australian market," said Warren Mead, vice president of channel and sales for Exoprise. "Paradyne is a Microsoft Born in the Cloud partner and has played a major role in driving the adoption of Office 365 in Australia."

Exoprise will also provide Paradyne with high-impact sales, assessment and enablement tools to make the customer business case for the move to Office 365 and deliver value-added services such as migration planning and cloud audits.