NaviSite Expands Its Desktop-as-a-Service Portfolio with a Comprehensive Suite of Managed Services

NaviSite, Inc., a Time Warner Cable company, expanded its Desktop-as-a-Service (DaaS) portfolio to layer in a comprehensive suite of managed services, all designed to accelerate adoption of cloud desktops and simplify the associated deployment and management. The Managed DaaS Services portfolio includes:

• Consulting and Implementation Services: Golden Image and desktop network design, image container buildout and UAT testing and optimization, and user data and settings migration and desktop provisioning.
• Desktop Image Management Services: Scheduled and routine updates and patching to desktop images, as well as secure storage to uphold image integrity.
• Desktop Help Desk Services: 24/7/365 administrative and end-user support services provided by technical specialists.

“Moving physical desktops into the cloud can unlock compelling benefits for enterprises including streamlined deployment, reduction in operating costs, support for pervasive mobility, and improved security. However, one of the biggest barriers to adoption has been both the complexity involved in designing and deploying an optimal DaaS solution and the ongoing expertise required to operate it effectively,” said Sumeet Sabharwal, General Manager, NaviSite. “Our Managed DaaS Services have been designed from the ground-up to offer customers a comprehensive, personalized, and complete outsourced experience.”

NaviSite’s Managed DaaS Services offering is designed as a turnkey solution for enterprises seeking to harness the advantages of desktop virtualization without making extensive IT investments. The underlying portfolio of services is designed to complement existing customer IT capabilities and each of the underlying services can be personalized to meet specific business objectives. Further, the solution encompasses the essential operational building blocks including configuration management, security, patching, and end-user services.