MSPAlliance and Ingram Micro Launch Cloud and Managed Services Certification Program
March 30, 2017
The International Association of Cloud & Managed Service Providers (MSPAlliance – www.mspalliance.com) today announced they have partnered with Ingram Micro Cloud to launch MSPAlliance’s MSP/Cloud Verify Program, an initiative to promote best practices and improve service delivery among the managed service provider (MSP) and cloud computing community.
MSP/Cloud Verify is an examination conducted by the MSPAlliance based on 10 objectives of the Unified Certification Standard (USC), a set of globally accepted standards and best practices designed specifically for the MSP and cloud industry. Measuring against these 10 objectives quantifies the overall health, competency and service delivery capability of an MSP or cloud practice. The USC has been created by MSPs for MSPs and is updated annually by a committee of MSP/Cloud Verified companies.
During the evaluation, MSPAlliance will provide MSPs and cloud providers with consulting, remediation assistance to correct identifiable problems in their practice, service delivery documentation templates and an MSP/Cloud Verify report, signed by certified public accountant. Providers who meet all requirements will be certified and able to use the MSP/Cloud Verify certification logo in all marketing materials.
"Partnering with MSPAlliance on this initiative can help MSPs of all sizes, improve their service delivery, regardless of location," said Peter Stridh, Head of Global Cloud Strategy at Ingram Micro. "The MSP/Cloud Verify Certification Program will be promoted among the Ingram Micro global partner community so our customers can be assured of consistent, high quality service delivery from our participating channel partners."
"We are excited about this relationship with Ingram Micro and the opportunity to advance the cause of managed services throughout the world," said Celia Weaver, President of MSPAlliance. "This program will help MSPs improve their service capabilities, while simultaneously providing their customers with transparency and assurance as to the professionalism of their managed service provider."
Certification offers many advantages to providers, including simplifying the RFP process as well as improving internal policies and procedures, service delivery efficiencies, and documentation. In addition to leveraging the MSP/Cloud Verify report to gain a competitive advantage, the program also provides greater transparency and assurance, which is important for providers servicing regulated markets, such as healthcare and pharmaceuticals where compliance is critical.