Microsoft’s Azure outages: How does this affect the firm’s cloudy reputation?
August 20, 2014
Grazed from CloudTech. Author: James Bourne.
Microsoft suffered a blow yesterday when its Azure cloud and virtual machines suffered a series of outages before later being restored. According to Reuters, the downtime was due to interruptions in multiple centres, with a representative from the company explaining that a small section of its customer base was affected.
A cursory glance at Azure’s status history page gives a glimpse as to the various outages suffered, with downtime logged on both August 18 and 19. “Starting at 18 Aug 2014, 17:49 UTC, we are experiencing an interruption to Azure Services, may include Cloud Services, Virtual Machines Websites, Automation, Service Bus, Backup, Site Recovery, HDInsight, Mobile Services and possible other Azure Services in multiple regions,” the update wrote. “Customers began to experience service restoration as updates were deployed across the affected environment.”…
The downtime was Microsoft’s most severe outage since February 2013. But what does this outage mean for the firm? It’s no secret that the cloud is a major area of potential growth for Microsoft. No coincidence either that CEO Satya Nadella’s experience was in cloud and enterprise, and his first memo to employees – Microsoft’s unique marketing means that periodic rallying calls from the CEO dressed as company-wide emails are used as PR – heavily cited cloud as “the largest opportunity” for change…
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