itopia Debuts Native Mobile App for Cloud Workspace Management at IT Nation 2016
November 9, 2016
Empowering IT service providers and MSPs to capitalize on the move to a cloud-first, mobile-ready world, itopia today introduced its Cielo app, the IT and telecom industry’s first native mobile application for cloud workspace management. Compatible with both Android and iOS devices, the app empowers channel partners to provide customers with on-the-go management and technical support from virtually anywhere at any time.
Available now at no additional charge to itopia partners, the Cielo app simplifies and streamlines the support cycle for IT service providers and MSPs while dramatically improving the user and customer experiences. The new app is also proven to help technicians make better use of their time and manage support costs by reducing — and in many cases eliminating — the need for onsite trouble-shooting resources.
"The new Cielo mobile app enables our technicians to monitor and manage our clients’ cloud workspaces remotely with ease and greater efficiency," said Brandon Bowers, CEO of ZenTek Data Systems. "Response times are critical to the customer experience and now with the Cielo app, we are closing in on real-time response rates and resolutions, which is what cloud-first customers are coming to expect in an always-connected world."
Further enhancing its portfolio, itopia recently unveiled a new user interface within the Cielo Suite. The new responsive design reflects the requests of itopia’s growing channel partner community and includes new features such as an enhanced network discovery tool.
Zentek’s Bowers added, "Cielo’s new interface makes using itopia’s platform a great user experience and the most simple and easy to use cloud management portal on the market."
Live demonstrations of the new Cielo app and the itopia Cloud Workplace are taking place at IT Nation 2016 in booth 214. In celebration of itopia’s "best performing quarter in the company’s history," the cloud workspace innovator is offering incentives to IT service providers and MSPs attending IT Nation for a limited time.
"Q3 was a record-setting quarter for itopia, with channel sales growing more than 160 percent year-over-year and partner engagement and expansion skyrocketing to an all-time high," said Jonathan Lieberman, itopia co-founder and CEO. "The channel awareness around the itopia brand is building and with news of the $3.5M in funding secured last month, we’re certain Q4 and 2017 will set new records."