Government CIOs fret over apps reliability in the cloud

Grazed from CIO.  Author: Editorial Staff.

Government CIOs in states and local districts increasingly are looking to push applications to the cloud, but security and a reliable user experience remain principal challenges, a new survey reports.

Akamai, which provides a leading online content delivery network, tapped the Center for Digital Government to canvas state and local government IT workers to gauge their technology priorities and concerns, finding that poor user experience is a major obstacle for the spread of e-government services.  Government CIOs are struggling to meet rising expectations among consumers for what level of service a website should deliver, and 70 percent of the respondents in Akamai’s survey said that a consistent user experience is an "unmet need."…


Tom Ruff, Akamai’s public sector vice president, argues that government CIOs can help improve the quality of their agencies’ online services by embracing a more agile, cloud-oriented model for provisioning IT than the public sector has generally employed…

Read more from the source @ http://www.cio.com/article/2955127/cloud-apps/government-cios-fret-over-apps-reliability-in-the-cloud.html