Does the EC’s cloud strategy go far enough?

October 8, 2012 Off By David
Grazed from ComputerWeekly.  Author:  Neil Hawley and Graham Hann.

The European Commission’s cloud computing strategy document – titled Unleashing the Potential of Cloud Computing in Europe – last week outlined the obstacles to the establishment of a vibrant market for cloud computing and the need for an appropriate European strategy.   The main obstacles identified by the European Commission (EC) are: a lack of clarity on rights, responsibilities, and liability; insufficient data protection; and insufficient standardisation, particularly across jurisdictions.

The EC aims to develop model terms for cloud computing service level agreements (SLAs) for contracts between cloud providers and users. The action-plan recognises that even large companies have little negotiating power with cloud providers and contracts often do not provide for liability, data integrity, confidentiality or service continuity…

The EC says this lack of negotiating power is one of the main factors hindering the growth of cloud computing and emphasises that service level agreements (SLAs) could provide the basis of trust customers can have in a provider’s ability to deliver services…

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