Cloud Computing: Zendesk refreshes and rakes in $60m for European push
September 12, 2012
Grazed from GigaOM. Author: David Meyer.
The cloud-based customer service suite now has a simplified and more unified UI, and has also pulled in major funding from big names such as Index and Goldman Sachs.
Zendesk, one of the poster children for the recent wave of enterprise cloud services, has just raked in $60m in fresh funding. And the timing for that could be most opportune – the news coincides with a significant revamp of the browser-based user interface for the customer support suite, and the revelation of significant European expansion plans…
The new round, led by Redpoint Ventures, boasts some big names: Goldman Sachs, Silicon Valley Bank, Index Ventures and GGV Capital, with existing investors Benchmark Capital, Matrix Partners and Charles River Ventures all taking part as well. It’s by far the biggest injection Zendesk has received, taking the firm’s total funding to date up to $86m…
Read more from the source @ http://gigaom.com/cloud/zendesk-refreshes-and-rakes-in-60m-for-european-push/