Cloud Communications Company 8×8 Wins New Patent for Cloud Computing Solution

October 3, 2011 Off By David
Grazed from TMC Net.  Author: Rajani Baburajan.

8×8 (News Alert), a provider of cloud communications and computing solutions, has been granted a United States Patent number for its new cloud computing VoIP feature, "Virtual Telephone Extension."

The patent number 8,027,332 relates  to call routing to user communication devices. The technology uses a call-routing switch arrangement that uses data in a programmable database to associate or match incoming calls with destination user-communication devices for users employing two or more user identifiers…

The incoming calls are then routed to the destination user-communication devices in response to the match, and in some cases, the user identifiers include local and virtual telephone numbers for a particular user.

The new patented technology is a boon to small businesses leveraging cloud computing to establish presence in different countries. The Virtual Telephone Extension assigns the local number pertaining to a geographical location relating to the user’s communication device or to a service via which the user’s communication device is connected (e.g., a mobile telephone service), and the virtual telephone number to a different geographical location.

The virtual number, in this context, allows telephone calls to be made to a particular user to give the impression to a caller that the user is located or has offices in a particular geographical location pertaining to an area code in the virtual number.