Calculating the true cost of cloud outages
Grazed from InfoWorld. Author: David Linthicum.
Amazon.com had an outage for 49 minutes on Jan. 31, and it cost big — more than $4 million in lost sales. I’m sure many in the cloud computing community where thinking, "Now you know how it feels." According to Network World’s Brandon Butler, "Amazon officials have said that the biggest customer of the company’s cloud division — AWS (Amazon Web Services) — is Amazon.com. AWS has experienced a variety of outages during the past three years, but usually the Amazon.com retail site is not impacted."
For example, an EBS (Amazon Elastic Block Storage) outage in October 2012 affected such customers as Reddit. Moreover, an outage on Christmas Eve 2012 brought down Netflix, but not the video steaming service that Amazon.com provides. In the Jan. 31 case, Amazon.com appears to the affected party…

