No Reason to Panic Over Periodic Cloud Outages
Grazed from ChannelNomics. Author: Larry Walsh.
Amazon.com became the fourth major site and/or Internet service to go dark in the past week. The sudden outage that lasted 15 minutes meant millions of online consumers couldn’t order “50 Shades of Gray” or the latest John Mayer CD.
More importantly, though, this string over service outages is drawing attention to the fragility of the Internet and cloud-based services. While cloud computing is still evolving, it has become an indispensable part of our daily work and personal life. Consider what’s happened in the past week.
- Microsoft’s Outlook.com – the recently rebranded cloud email service – was dark for many users for days. Microsoft has issued an apology to users and has restored service. However, the outage comes as Microsoft is touting the high uptime for Office 365 and other cloud services.
- The New York Times – the gray old lady and bastion of traditional journalism – was offline for several hours last Wednesday due to technical difficulties. The Washington Post described the scene as people “surging out of their offices in a blind panic” because they couldn’t catch up on the latest news trends…


