In the Age of Cloud Computing and BYOD, Does the Client Even Matter?
Grazed from SQLMag. Author: Michael Otay.
Today, IT is on the brink of a couple of important evolutionary—maybe even revolutionary—steps. At one end of the spectrum, there’s the cloud. The cloud represents a return to a more centralized computing model, in which a cloud provider delivers the control of massive amounts of computing power. At the complete opposite end of the spectrum is the Bring Your Own Device (BYOD) trend, in which end users want to choose and use their own low-powered phones, devices, and tablets to access both their corporate resources and their personal data. It’s ironic that these two seemingly opposite trends are developing at the same time. One is about massive scalability and relinquishing control, and the other is about individual choice and personal control.
Slow Going and Fast Moving
The trend toward the cloud is a much slower-growing movement because of a number of factors, including security and the inherent difficulty of changing infrastructure services. However, the proliferation of end user devices in business environments is exploding just as the number of small-form-factor devices is exploding worldwide. The BYOD trend was initially kicked off by Apple’s iPhone, which quickly usurped the then-predominant BlackBerry…


Salesforce.com’s next CRM (customer relationship management) software release will contain a slew of new features, with many focused on the Chatter collaboration and messaging tool as well as customer service, according to a set of official release notes. Many new features associated with Chatter concern usability and access to the system. For example, now iOS device users will be able to launch Chatter Mobile from their Salesforce.com email.