Former Salesforce.com Exec Joins Parature to Lead Growth and Expansion Plans
Parature, a cloud-based customer service software, announced today the appointment of Mike Minelli as chief revenue officer and executive vice president. Minelli has 20 years of mid-market software experience and more than 10 years experience within cloud computing and software-as-a-service (SaaS) delivery models. Minelli will lead all sales, service, and support operations for the company.
Why Thick Clients Are Relevant in Cloud Computing
Thick Clients
Traditionally thick clients have been used for providing rich user interface functionalities and also for mobile workers who would like to execute functions without connecting to the network or firewall. The major characteristics are:
- Offline Working
- Higher Multimedia Requirements
However, enterprises have slowly moved away from thick clients due to the fact that building business logic and intelligence on fat clients and keeping it updated is a difficult task, as the business rules change more often than the user interface and multimedia needs and keeping it in sync with several client machines is a daunting task….
What’s Next for Third-Party Support?
If you ask Ray Wang, principal analyst and chief executive officer of Constellation Research, the basic principles of third-party maintenance apply just as they would if you took your Ford to someone other than the dealer for service. It seems fitting then that one juror in the recent Oracle/SAP third-party maintenance lawsuit was an auto mechanic.
Cloud computing providers ‘should pay heed to compliance issues’
Companies that are planning to employ cloud computing solutions at their organisation should be looking to work with a vendor who can reassure them over various compliance issues.
According to Computerworld commentator Bernard Golden, meeting legal and regulatory requirements should be a central focus for cloud computing vendors, with the issue forming part of the provisioning process.
Microsoft’s Cloud Computing Chief looks toward retirement
Are Open Systems Inevitable in the Cloud?
Few people would argue against the efficacy of open, interoperable systems. And yet market forces being what they are, a fully open IT universe has forever been hopelessly out of reach.
But as virtualization and cloud technology continue to encroach on isolated, proprietary infrastructure, are we approaching an era in which openness is not only desirable, but necessary?
Failure to implement data management ‘could be disastrous’
Companies that neglect to implement a suitable data management strategy for their needs could be heading for disaster, according to one commentator.
A contributor to Business News Daily made the statement, adding that storing information on a central server is a great way to exert control over what is retained.
Such a set up could be ideal for organisations that "employs robust security", while the cost of such an arrangement is low, especially when compared with the costs required a few years ago.
NASA takes its Shared Services Center website to the cloud
NASA has put its Shared Services Center website into a secure government cloud to reduce call center inquiries and improve operational efficiencies.
NSSC is running live within RightNow Technologies’ Secure Government Cloud, which meets Federal Information Security Management Act and National Institute of Standards and Technology moderate security compliance levels, according to RightNow officials.
NASA Shared Services Center, located at the Stennis Space Center in southern Mississippi, offers financial management, human resources, information technology and procurement services to NASA and its centers.
Egress Announces Technology Partnership with Global SaaS Provider MXSweep
Egress Software Technologies, an innovator in secure collaboration, announced today a technology partnership with SaaS provider MXSweep to incorporate email encryption into their service portfolio. With over 3,000 customers in 16 countries across the globe, MXSweep provides an extensive range of on-demand security services that includes email security, email content control & compliance, email disaster recovery, email & file archiving, and web and mobile security.
Cloud demands blend of business, technical skills
Arun Chandrasekaran, research director for Frost & Sullivan’s Asia-Pacific ICT practice, told ZDNet Asia in an e-mail the "cloud has the potential to shift manpower requirements from blue-collar IT workers to white-collar IT workers".