Author: David

Grazed from Computer World.  Author:  Karl flinders.

Technologies such as cloud computing and social media are transforming how contact centres do their business by enabling cost savings and improved service levels.

Nearly half of the 103 IT directors and contact centre managers interviewed at the Contact Centre Expo event by Siemens Enterprise Communications, said they are integration social media into the business while 71% were using or planning to use the cloud…

Grazed from InformationWeek.  Author:  Charles Babcock.

VMware CEO Paul Maritz, the gravelly-voiced South African native who has successfully led VMware to a new plateau, said the cloud era will prove equal in importance to the change represented by the advent of client/server computing. "The cloud era is the next really major iteration of consumer computing and enterprise scale computing," he said in talk on the second day of Dell World in Austin, Texas. (See our related coverage of Michael Dell’s play to woo HP customers.) Maritz compared client server’s break from a direct tie to the mainframe to the cloud’s breakaway from tethered systems altogether…

Grazed from Computer World.  Author: Jean-Marc Seguin.

Cloud computing – everyone’s talking about it, a good number of organizations want to adopt it, but how do you get there? We are on the cusp of "cloudification" — cloud computing for the masses — but to get to that state there are many things to consider, such as people, processes and technology, before cloud computing becomes as mainstream as virtualization technology…

Grazed from PR NewsWire.  Author: PR Announcement.

Following a period of sustained growth that has seen us move from strength to strength in the IT sector, Evermore New Media has announced an important development in the evolution of the company. Due to exponential growth in the demand for cloud computing services in the region, Evermore’s IT services will now be headquartered in Nassau, Bahamas, and operate under the name Cloud Carib Ltd.

This rationalization of Evermore’s business will enable Evermore to go on providing high quality digital solutions such as web design and development, while also offering dedicated IT solutions and cloud computing services under the Cloud Carib Ltd. brand name, with both organizations offering mutual support and sharing resources…

Grazed from Wired.  Author: Dan Smith.

According to Werner Vogels, Amazon.com’s chief technology officer, data analysis — specifically "Big Data" analysis — is the backbone of modern business. Without it, your survival chances are limited and, with the growth of cloud computing it’s becoming easier than ever for startups and SMEs.

Grazed from Express Computer.  Author: Pupul Dutta.

Vserv.mobi, a leading mobile Ad network company that helps brands like Yahoo and Nike improve their visibility on mobile platforms, faced numerous challenges when it decided to scale up its network. The biggest problem was that of scraping up the capital that it needed in order to invest in software and in setting up a distributed architecture.

In an attempt to deal with its problems, the company launched a beta version of its software from a single server hosted out of India in June 2010. In August, it migrated to Amazon Web Services (AWS)…

Grazed from MarketWatch.  Author:  PR Announcement.

Folio Cloud, Fabasoft’s European business Cloud opens up boundless new possibilities for secure collaboration with business partners in the Cloud via Cloud login using the Austrian citizen card with mobile signature.

"Cloud computing represents a challenge for IT security — with the login using mobile signature, users benefit from the most secure identification currently available in the world wide web. The application possibility as "digital ID" for Folio Cloud is a further success for mobile signature. As one of the first companies to recognize the advantages of digital signature for the overcoming of security challenges through the integration of mobile and Cloud computing, we are happy to Fabasoft successfully implement this solution." — Prof. Dr. Reinhard Posch, Federal Chief Information Officer…

Grazed from SiliconRepublic.  Author:  Laura O’Brien.

How can cloud computing make life easier for businesses? LAURA O’BRIEN looks at ways it could transform our work culture.

Cloud computing can offer brand new methods of working, if we take the opportunities it gives us. With the ability to connect to data and software from work no matter where you are, new work patterns can emerge, allowing for more flexible lifestyles without sacrificing productivity. Not only that, but the infrastructure can also help overcome unpredictable obstacles, such as the cold snap last winter that forced many of us to work from home, or the volcanic ash cloud in 2010. This connectivity can also improve efficiency immensely, potentially making it much quicker to do business…

Grazed from Patch.  Author: Jean Westcott.

Grazed from ServerWatch.  Author: Paul Rubens.

Who’d have thought cloud computing would be such a rich source of sound bites? Like this one: Salesforce.com is "the Roach Motel of clouds." You just know what’s coming next: "You can check in, but you can’t check out."…