Google’s LA Story: A Folly for Cloud Computing
The Los Angeles cloud adoption of Google Apps was intended to clear the way for more efficient and cost-effective use of technology. Instead, it’s turned into a smog bank and now serves as a lesson for how security and compliance issues could hinder the adoption of services provided by Google, Microsoft and other cloud providers.
Beginning in 2009, Los Angeles intended to improve collaboration and reduce communication costs for its 30,000 municipal employees by replacing its legacy Novel GroupWise email system with Google Apps. Google reseller partner Computer Science Corp. (CSC) led the deal, which was heralded as the model for government cloud adoption to come.
Novel didn’t take the lost account lying down and sued. That’s when the real problems came out. The lawsuit had a minimal impact, but it did force all sides to review security and compliance requirements. As it turns out, Google Apps does not comply with the FBI’s security requirements for connecting to the Criminal Justice Information System (CJIS), a clearinghouse of law enforcement data administered by the Department of Justice…

