As we move toward this whole notion of paying for IT as a service, one of the things that most IT organizations are overlooking is exactly how the billing process will be handled.
Many IT service providers have cobbled together their own billing applications and there is no real visibility into how billing is managed.
Many companies are employing software-as-a-service security applications without being fully aware of the fact.
Writing for PC World, columnist Andreas Antonopoulos explained that several organisations are using technologies such as antispam and antivirus on their messaging systems.
He said many companies are not fully aware that these are software-as-a-service offerings but are benefiting from them nevertheless.
Mr Antonopoulos noted that this form of security outsourcing is growing by around 12 per cent on an annual basis.
Cloud hosting and managed IT services provider BlueLock announced its partnership with VMware last week at VMworld. The announcement coincides with the beta availability of a new cloud service, called VMware vCloud Datacenter Service.
According to BlueLock, it is one of three companies offer the vCloud Datacenter Service beta.
Successful IT Solution Providers earn the distinction of becoming the trusted IT adviser for their clients. All solution providers strive for this status, virtually all claim it, many have truly earned it. However, if solution provider skills—and business practices—fail to evolve with our ever-changing industry, “trusted IT adviser” can become a trite label that loses meaning.
A trend circulating among both the cloud computing upstarts and their corporate equivalents is the ability to offer a private cloud infrastructure with a clear and easy glide path to public clouds. We’ll see a few of these at VMworld this week, including one from EMC VMware itself…
We discussed the advent of hybrid cloud in our earlier post on a maturity model for cloud storage. While it is important that technology providers are beginning to grapple with the requirements to move seamlessly from a private cloud to a public cloud, the assumption here is that the workload owner is willing to utilize a public cloud multi-tenant solution for their workload. I’m not sure we’re there yet…