‘Shadow IT’ can be the cloud’s best friend
Grazed from InfoWorld. Author: David Linthicum.
"Shadow IT" — where users acquire and manage IT resources outside the control of corporate IT — is the bane of many IT organizations. We’ve seen numerous instances of this over the years, including the use of PCs, the Web, the iPhone, and now cloud computing resources without a formal policy and support from corporate IT.
It’s easy to see why users resort to shadow IT: Employees charged with running profit centers see a need for a specific type of technology. Rather than fight through IT’s red tape and endless meetings, they go out and get what they need. Indeed, a PricewaterhouseCoopers study finds as much as 30 percent of IT spending coming from business units outside the official IT budget…


Competitors like SAP and Oracle used to scoff at the business model of Salesforce.com with its software as a service delivered in the cloud. Now they are emulating Salesforce’s model and they, along with Microsoft, are trying to apply more competitive pressure on the cloud enterprise application company.