Analyst Report States That BPaaS Is The Logical Evolution Of Cloud Services
Grazed from BizTech2. Author: Editorial Staff.
The potential impact of cloud on propositions of platform business process outsourcing (BPO) and business-process-as-a-service (BPaaS) has caused distinctions among the various propositions to become increasingly blurred, leading to confusion among buyers, according to global analyst firm, Ovum. In a new report, Ovum finds that the BPaaS concept appears to be a logical evolution of cloud services, in that standardised processes have been wrapped around software-as-a-service (SaaS) offering.
Thomas Reuner, Ovum Principal Analyst, IT Services and author of the report, commented, “In the narrower context of BPO, Ovum believes that BPaaS is a future vision that is not yet resonating with buying organisations. Most marketing messages are reminiscent of the early hype around cloud services.”…

