SoftLayer is a Game Changer for MSPs (Here’s Why)
Grazed from MSPMentor. Author: Editorial Staff.
Here’s a point of view: It is now clear that there is a dividing line between MSPs that have a legacy cost structure driven by investments in hardware and people to manage those environments and newer MSPs that have an altogether different cost structure due to investing in cloud-centric solutions. Some in the prior camp will successfully transition their businesses into an annuity cloud business, but the majority will not. The leap is just too significant.
IBM and Softlayer can help these companies bridge that gap and make the transition successfully. On July 8, 2013, IBM completed its acquisition of SoftLayer, the world’s largest privately-held IaaS provider. This strengthens IBM’s already deep commitments to MSPs (see video), including MSP offerings, an MSP partner program, and MSP pricing options. There are three powerful ways that IBM and SoftLayer can help MSPs change the game:…


Salesforce.com’s next CRM (customer relationship management) software release will contain a slew of new features, with many focused on the Chatter collaboration and messaging tool as well as customer service, according to a set of official release notes. Many new features associated with Chatter concern usability and access to the system. For example, now iOS device users will be able to launch Chatter Mobile from their Salesforce.com email.