Analyst Report States That BPaaS Is The Logical Evolution Of Cloud Services
October 18, 2012
Grazed from BizTech2. Author: Editorial Staff.
The potential impact of cloud on propositions of platform business process outsourcing (BPO) and business-process-as-a-service (BPaaS) has caused distinctions among the various propositions to become increasingly blurred, leading to confusion among buyers, according to global analyst firm, Ovum. In a new report, Ovum finds that the BPaaS concept appears to be a logical evolution of cloud services, in that standardised processes have been wrapped around software-as-a-service (SaaS) offering.
Thomas Reuner, Ovum Principal Analyst, IT Services and author of the report, commented, “In the narrower context of BPO, Ovum believes that BPaaS is a future vision that is not yet resonating with buying organisations. Most marketing messages are reminiscent of the early hype around cloud services.”…
“Any assessment of cloud services and services adopting cloud components need to be conducted within the wider framework of industrialisation, and the evolution of BPO and the impact of everything-as-a-service (XaaS) on BPO delivery need to be discussed in the context of balancing cloud computing with the complexities that buying organisations currently face,” Reuner added…
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