Analyst Insight: South Africa Cloud Services
June 4, 2014
Grazed from CloudWorldSeries. Author: PR Announcement.
South African enterprises are being squeezed as they struggle to meet demands for increased collaboration and faster access to applications and information while maintaining compliance in an increasingly stringent regulatory environment. Further restraints arise from facets such as high power costs, environmental awareness, and growing security concerns as well as business continuity and disaster recovery issues.
South African enterprises are influenced by the global trend for customer, partner, and employee relationships becoming increasingly open and collaborative. Particular attention is given to:…
- Web-based businesses such as Amazon, eBay, and Google that are global in scale and have a smaller infrastructure footprint than more traditional approaches to business
- The globalization of the marketplace and the need to effectively compete in new markets and against new competitors.
According to a recent survey conducted by Ovum, among 210 SMEs in South Africa with 50–500 employees, 82% of SMEs in South Africa relied on cloud services for their hosted email, websites, and disaster recovery. Communications services such as IM, video conferencing, voice conferencing, and hosted PBX services were also popular, with 50% of respondents indicating that they currently had such a service, while 29% indicated that they would adopt such a service in the next 12 months.
Infrastructure-as-a-service (IaaS) and software-as-a-service (SaaS) are high on SMEs’ radar at the moment, with 45–49% of respondents indicating that they will be implementing such a service in the next 12 months.
Figure 1: South African SMEs’ adoption of hosted and cloud-based services
Source: Ovum. This article has been taken from Ovum’s Knowledge Center, for more information please visit: http://ovum.com/knowledge-center/. For more information contact enquiries@ovum.com. © Informa UK Ltd 2014. All rights reserved. For more information, visit www.ovum.com.
Hear more from Ovum and about Cloud Africa Services at the Cloud World Forum Africa next week!