Vlocity Communications Delivers Next-Generation BSS in the Cloud

Vlocity, Inc., a leading industry cloud company, is fundamentally transforming how the world’s leading communication companies engage with their customers by building business support system (BSS) applications in the cloud, on the Salesforce Customer Success Platform. The company today announced the general availability of its 12th product release, Vlocity Communications Summer ’16, now available on the Salesforce AppExchange.
Vlocity’s communications industry domain expertise, combined with the power of Salesforce, the world’s #1 CRM company, enables organizations to launch new offers in hours, capture and fulfill orders, and effortlessly engage B2B and B2C customers through their channel and device of choice.
Service providers are constantly working to increase business agility, reduce IT cost and complexity, and deliver an effortless digital customer experience. To achieve this, these organizations are increasingly replacing their legacy customer-facing systems with innovative new CRM and BSS applications born in the cloud. Vlocity and Salesforce are on the vanguard of this historic technology transition.

