Grazed from MarketWatch.  Author: PR Announcement.

Salesforce.com /quotes/zigman/338061/quotes/nls/crm CRM -3.81% , the enterprise cloud computing ( http://www.salesforce.com/cloudcomputing/ ) company, today announced it has acquired Assistly, an instant customer-service help desk built for the cloud.

Assistly lets small companies and emerging businesses set up and deliver social customer-service in minutes, with zero-touch onboarding. With Assistly, companies can manage service cases and engage with customers in real time over a range of channels – including Facebook, Twitter, Web chats, e-mail and phone – all from one, easy-to-use interface. An innovative business model makes it easy for all employees to join in and engage with customers as they’re needed and is why Assistly is used by some of the world’s fastest-growing companies like Instagram, Klout, One Kings Lane, Spotify and Square…

Grazed from Information Week.  Author: Gordon Haff.

A hybrid cloud offers the promise of uniting resources across multiple cloud providers, including those running different virtualization technology stacks. Creating a resource pool that cuts across silos increases efficiency and flexibility relative to constraining a workload to some subset of the overall capacity...
 

Grazed from New York Times.  Author: David H. Freedman.

Most businesses, whether they realize it or not, already have at least a foot in the cloud. If they use Gmail, for example, they are going into the cloud to let Google’s computers handle their e-mail.

In fact, most of us have been tying into Internet-based services for more than a decade. But now, more and more business-oriented tools are becoming available online, including many that can be critical to running a company. This guide looks at the questions business owners ask and the trade-offs they have to make…

Grazed from CloudTweaks.  Author:  Anuradha Shukla.

AboveNet, a provider of high bandwidth connectivity solutions, has signed an agreement with AWS to this end.

The company notes that companies of all sizes can leverage AWS Direct Connect to benefit from a web services platform in the cloud. Customers can use compute power, storage, and enjoy other services-gaining access to a suite of elastic IT infrastructure services to keep up with business demand.  Following this agreement, AWS customers can use the secure, advanced network connectivity delivered by AboveNet…

Grazed from TechTarget.  Author: Linda Tucci.

This year’s Amazon EC2 outage and Dropbox security breach may have put a little scare into companies, but it didn’t completely spook them, according to a recent study on cloud computing adoption. Organizations remain bullish on cloud computing, particularly in the midmarket, where nearly half plan to adopt some form of infrastructure or platform cloud services, the CompTIA study revealed…

Grazed from MarketWatch.  Author: PR Announcement.

Kaavo, an innovative provider of solutions for managing distributed applications in the clouds, today announced that it has entered into a strategic partnership with Logicworks, a leading provider of enterprise managed hosting and cloud computing for high-availability applications and content. Through this partnership, Kaavo has integrated with infiniCloud, Logicworks’ on-demand cloud computing service, to allow Kaavo customers to deploy and manage applications on the platform…

Grazed from Fox News.  Author: Liza Porteus Viana.

Victoria Livschitz immigrated to the U.S. from the Soviet Union in March 1991 along with her husband and infant daughter with $500, a few clothes and hope for a better future. All the political refugees knew about their new home city of Cleveland was that they had relatives there and that it was home to an orchestra.

They had no U.S. work experience, and jobs were hard to find in 1991. Livcschitz’s husband delivered pizza and she worked at a dry cleaners. Soon, they began giving chess lessons and Victoria played in a chess exhibition. Her skill caught the attention of the Cleveland Plain Dealer, which wrote up a story on her chess prowess and eventually the Livschitzs opened up a chess academy. They used the money generated from the academy and tutoring lessons to finish college. While Victoria was finishing her bachelor’s of science degree at Case Western Reserve University, she began to develop an interest in technology and computer programming, taking computer jobs where she could find them…

Grazed from MarketWatch.  Author: PR Announcement.

Alert Logic, the leader in delivering Security-as-a-Service for the cloud, today announced the limited availability of the first fully managed advanced network security solution in Amazon Elastic Compute Cloud (EC2) environments, the world’s largest public cloud. The result of a joint development program with Datapipe, a leading provider of managed services and infrastructure for IT and cloud computing, Alert Logic’s managed network security solution for Amazon EC2 environments addresses the pressing challenge of network-based intrusion detection, a key requirement for PCI compliance…

Grazed from PR Web.  Author: PR Announcement.

Cloud computing and Infrastructure-as-a-Service (IaaS) provider Horizon Data Center Solutions has announced a corporate name change to more accurately reflect the company’s offering and future vision…