Oracle aims at Salesforce in buying RightNow
Software giant Oracle is acquiring RightNow Technologies Inc. for $43 a share, or a total of about $1.5 billion, to expand its Internet-based offerings and offer a challenge to customer relationship management powerhouse Salesforce.com.
Oracle said in a press release that RightNow’s customer service cloud approach helps organizations work across its call centers, the Web, and social networks…

