While You’re in the Cloud, Can We Intrude?
Grazed from Fox Business. Author: Adam Stern.
Cloud computing has become a little bit like trendy fashion wear: Early adopters are aggressively moving in-house IT to “the cloud” while those with a more cautious style are taking the “hybrid” approach, keeping some data in house and moving other applications to the cloud. All indications are that cloud computing will enjoy healthy growth over the next several years, but in order to move from trendy to an enduring classic, one critical issue needs addressing: security.
In order for cloud computing to having staying power as an IT platform, businesses need to feel as secure about cloud hosting as they feel about the data housed in their IT operations on site. Specifically, when engaging the services of a cloud hosting provider, businesses need to evaluate the provider’s security and backup systems with the same level of rigorous scrutiny they apply to their in- house operations…


Salesforce.com, the enterprise cloud computing ( http://www.salesforce.com/cloudcomputing/ ) company, today announced the Salesforce Service Cloud has won two CRM magazine 2012 Service Leader Awards in the Customer Case Management and Web Support categories.