Three years ago, Michael Rodger was asked to find a new e-mail platform for Delta Hotels Ltd. Whatever he chose had to meet one main criteria: it had to be cheap.
Mr. Rodger, the company’s director of technology, considered the Microsoft Exchange Platform but found it too expensive. He then turned his sights to Google, which offered corporate accounts for $50 per user, per year. “I had thought they meant $50 per month, not per year,” says Mr. Rodger, adding that Google’s offerings were 25 per cent less than Microsoft’s. “I couldn’t wrap my head around that.”
The price difference is due to the fact that Google hosts its e-mail in the cloud. The search giant is responsible for upgrading its software; it houses data on its own servers; and no internal network is required to access its programs. (Microsoft now has a cloud option, which wasn’t available when Mr. Rodger was looking.)…