Four big cloud providers respond to four big cloud computing questions
Grazed from TechTarget. Author: Karen Goulart.
As the old saying goes, "The customer is king." But does that hold true when the customer is dealing with a cloud provider? In the relatively new realm of enterprise cloud computing, the answer is both yes and no. Executives from four top cloud providers — Microsoft, Amazon.com, Rackspace and Salesforce.com — sat down at the recent Gartner Catalyst conference in San Diego to answer questions about what they want customers to know about cloud computing and about what customers should — and shouldn’t — expect from cloud providers.
Do cloud providers offer better security?
Even as more enterprises experience increased levels of comfort with cloud computing, security remains a top concern. After all, the customer’s business is at stake — and so is the cloud provider’s reputation. It’s expected that questions will be raised about security at the start of any cloud adoption conversation, but Peter Coffee, vice president and head of platform research at Salesforce.com Inc., said he’d like the conversation to begin on a level playing field…

