Why human error is still the biggest risk to your cloud system going down
June 5, 2015
Grazed from CloudTech. Author: James Bourne.
The number one risk to system availability remains human error, according to the latest disaster recovery industry report from CloudEndure. The research examines the various protocols businesses have in place for downtime if – or when – it occurs. On a scale of one to 10, human errors – including application bugs – hit 8.1, compared to network failures (7.2), cloud provider downtime (6.9) and external threats (6.7).
Even though the majority (83%) of organisations have a SLA goal of 99.9% or better, this doesn’t often translate into actual results. 44% of firms said they had at least one outage in the past three months, with 27% admitting their systems had gone down within the past month. 9% of respondents said their systems had never gone down…
Most intriguingly, more than a quarter of firms surveyed (28%) don’t measure service availability at all, and 15% said they do not share system availability numbers with customers. 37% said they meet their availability goals consistently, with 50% saying they hit their goals “most of the time.”…
Read more from the source @ http://www.cloudcomputing-news.net/news/2015/jun/05/why-human-error-still-biggest-risk-your-cloud-system-going-down/