Grazed from Rackspace
Rackspace today announced the expansion of its managed service offerings for the Amazon Web Services (AWS) Cloud to include a portfolio of Professional Services. The Fanatical Support for AWS Professional Services are tailored to support customers who are new to, or growing on, AWS and need deep, customized expertise to help enable their AWS Cloud journey in key areas such as architectural design, migrations, cloud automation and DevOps. This new offering aligns with Rackspace’s broader efforts to develop professional services that deliver end-to-end support and expertise to help customers move workloads out of their data centers and onto the world’s leading cloud platforms.
The addition of Fanatical Support for AWS Professional Services to the Rackspace suite of managed services for AWS reflects a continued commitment to help customers take full advantage of AWS. AWS-certified architects and engineers will work with customers to enable their journey to AWS, helping to ensure they achieve maximum performance, agility and cost-efficiency.
"Rackspace is famous for its support, and we use it a lot," said Paul Keen, CTO of Airtasker, a Fanatical Support for AWS customer. "We work with the Rackspace Professional Services team for any projects we can’t do in-house, as well as using security services to tighten up our systems, and we iterate monthly to improve our services. Rackspace really cares about its customers. We expected that level of care during the sales cycle, but it has continued throughout our engagement with them. That’s what really sets them apart."